INSTRUCTOR-LED

Facilitator Guide & Script
Authoring Tool: PowerPoint, Word
Created: Spring 2019
This course was intended to educate and prepare new and current mentors with skills and training resources for training new leasing consultants.
Challenge: The mentors responsible for training created their own plans, however, they were not streamlined. New team members were getting trained best in the areas the mentor felt most comfortable with. This led to an increase in follow-up training requests.
Solution: Design an in-depth in-person training that followed the flow of the new training resources and add activities that gave them the chance to use the resources, offer feedback, and ask questions.
Results: Mentors gave tons of feedback saying how much they enjoyed the training and engaging with each other. They felt more comfortable training and reported fewer follow-up training requests.

Mentor Certification Workbook
Authoring Tools: Word, PowerPoint
Created: Spring 2019
This resource was intended to complement the mentor certification training course to be used by learners during facilitation and as a resource, they can reference as needed after training.

Storyboard & Script
Authoring Tool: PowerPoint
Created: 2021
This is an example storyboard created to demonstrate the look and flow of a course. This course was a quick introduction to Flodesk, a digital marketing communication tool.
See the final presentation below.

Instructor-Led Presentation
Authoring Tools: PowerPoint, Storyline (Images), SnagIt, Camtasia
Created: 2021
This presentation was created for team leaders to introduce a new way to communicate throughout the organization in an effort to increase engagement.